SimplyNeu Product Warranty Information

Limited Lifetime Residential Warranty Coverage:

SimplyNeu warrants that the products (“Products”) you purchased will be free from defects in material and workmanship for the normal lifetime of the Products when used for single-family residential use. This limited warranty extends only to the original end user of the Products, and is not transferable. We reserve the right to change and discontinue colors, styles and products at any time without notice to you. Discontinued colors, styles and products will be honored by replacing with comparable products available in the offering in the event of a claim.

One Year Non-Residential Warranty Coverage:

SimplyNeu warrants that the products (“Products”) you purchased will be free from defects in material and workmanship for a period of one (1) year when used for non-residential or commercial use. This limited warranty extends only to the original end user of the Products, and is not transferable. We reserve the right to change and discontinue colors, styles and products at any time without notice to you. Discontinued colors, styles and products will be honored by replacing with comparable products available in the offering in the event of a claim.

Exclusive Remedy:

If any components of the Products you purchased are defective in material or workmanship, SimplyNeu will repair the component(s) or, in its sole discretion, replace the component(s) with a like or substitute component. This is your sole and exclusive remedy for any defect in the Products. If SimplyNeu does not repair or replace a defective component of the Products within a reasonable time, in no event will its liability exceed the purchase price of the Products.

Exclusions from Coverage:

You will have waived any claim for breach of warranty if you do not notify SimplyNeu [or its authorized warranty representative] in writing within 90 days after you discover a defect. This limited lifetime warranty does not cover costs for installation, removal or other labor costs in connection with repair or replacement of the Products, and does not cover any defect arising from: (1) the improper installation or improper use of the Products; (2) abuse or neglect, accidents, or "acts of God"; or (3) normal wear and tear. CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT OR PUNITIVE DAMAGES ARISING FROM ANY DEFECT ARE NOT RECOVERABLE UNDER ANY LEGAL THEORY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Limitations:

THE LIMITED LIFETIME WARRANTY DESCRIBED ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. No person or entity can expand this warranty or waive any of its limitations. Our warranty is in effect assuming the product has been properly installed according to our installation instructions. Improper installation, misuse, abuse, neglect, accidents (or other “acts of God”) will void this warranty.

To Obtain Warranty Service or Information:

Contact SimplyNeu customer service to obtain warranty service. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Return of the defective item may be required by SimplyNeu.